Privacy Policy

Effective Date: May 2026 Welcome to Lakshay Design. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and graphic design services.

1. Information We Collect

Personal Information
  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address (if applicable)
  • GST details (if applicable)
Order & Payment Information
  • Product purchase details
  • Transaction information
  • Payment status
Note: We do not store your debit/credit card or UPI details. Payments are securely processed through trusted third-party payment gateways.
Technical Information
  • IP address
  • Browser type
  • Device information
  • Cookies and usage data
2. How We Use Your Information
  • Process orders and deliver services
  • Provide customer support
  • Send invoices and order updates
  • Improve website performance and user experience
  • Prevent fraud and unauthorized activity
  • Send promotional updates (only if permitted)
3. Digital Products & Services
Lakshay Design provides:
  • Packaging design templates
  • Graphic design assets
  • Custom packaging design services
  • Digital downloadable products
Digital products may be delivered through:
  • Direct download
  • Email
  • WhatsApp
  • Cloud storage links
4. Sharing of Information
We do not sell or rent your personal information. We may share limited data with:
  • Payment gateway providers
  • Shipping/courier partners (if required)
  • Website hosting providers
  • Legal authorities when required by law
5. Cookies
We use cookies to:
  • Improve user experience
  • Store cart/session data
  • Analyze website traffic and performance
You may disable cookies through your browser settings.
6. Data Security
We take reasonable security measures to protect your personal information. However, no online system can guarantee complete security.
7. Refund & Cancellation Policy
  • Digital products are generally non-refundable once delivered or downloaded.
  • Custom design services follow mutually agreed project terms.
8. Third-Party Services
We may use third-party services including:
  • Payment gateways
  • Analytics tools
  • WhatsApp integrations
  • Cloud delivery services
These services may have their own privacy policies and terms.
9. Your Rights
You may request to:
  • Access your personal data
  • Correct inaccurate information
  • Delete your information
  • Opt out of marketing communications
10. Children’s Privacy
Our services are not intended for children under the age of 13.
11. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.
12. Contact Information
Lakshay Design 132, Deenagarhi, Lohia Nagar, Ghaziabad, India.
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